Acceptance of this Policy will be made when You access or interact with the website and, when requested, affirmatively agree to the use of your Personal Data for each of the purposes described herein by Us. As such, You will be aware of and in full agreement with how we use your information and Personal Data. If you do not agree to this Policy, please do not continue to use our website or interact with it. We merely request that you explain the reason for disagreement so that we can improve. You can email us at email@example.com.
1. What types of Data does FTB collect?
The amount and type of information collected by FTB varies depending on how You use our website.
To make these differences clearer, we have listed below some of the purposes for which your Data may be used depending on the type of interaction You have with us as well as the legal basis defined in the General Personal Data Protection Law that guarantees the collection of personal data with or without your consent (legitimate interest or obligation arising from law):
1.1. Site Visitors
If You are a visitor to the Website and/or have interacted with our Website, your Data will be used in accordance with the forms presented in the tables below, with their respective legal bases:
|PURPOSE||PERSONAL DATA||LEGAL BASIS|
|Retornar Store||Full name, email, address, phone,|
date of birth, CPF, and credit card
|Volunteer Form||Full name, email, phone, address|
and date of birth.
|Donation||Full name, email, address, phone,|
date of birth, CPF, and credit card
|Registration in calls for|
public notices and
|Full name, email and phone|
Interest and Preliminary
Procedures related to the
execution of the Contract.
1.2 Data belonging to Minors
This website and other communication channels maintained by FTB do not knowingly collect personal information from or about any minor. If You are a minor and wish to contact us or use any functionality on this website that requires us to submit your personal information, please ask your parent or guardian to do so on your behalf.
We may process additional Data in specific situations, but always on a valid legal basis. Furthermore, it is important to mention that we do not intend to collect Sensitive Data, but that we can process it in the cases in which You voluntarily provide such data.
2.1. What is a Cookie?
Cookies are small text files stored on your browser or device. Cookies allow us to recognize your preferences for, for example, tailoring the website and your browsing to your specific needs. In other words, some of your information is saved in this text file, and when You visit the site again later, the site recognizes your browser and can, for example, keep your account logged in.
Cookies usually also have an expiration date. For example, some cookies are automatically deleted when You close your browser (so-called “session cookies”), while others may be stored longer on your computer until they are manually deleted (so-called “persistent cookies”).
Cookies are used on the FTB Website, Retornar Store, Donation and Public Notice platform.
FTB uses the following types of cookies:
(i) cookies strictly necessary for our website to function correctly, for example, authenticating logins. Therefore, it is not possible to refuse these cookies if You want to visit our websites;
(ii) analytics cookies, to improve the content of our websites by providing information on how the websites are being used, in order to improve your experience as a user. These cookies automatically collect certain Personal Data to identify how many times a page has been visited, for example; and
(iii) marketing cookies, so that we can disclose FTB’s partnerships and executed projects, according to your interests.
If you would like more detailed information about the processes mentioned above, please feel free to contact us through our channels Email: firstname.lastname@example.org. Our team will endeavor to respond to your request, provided that it does not fall under any applicable legislation and/or FTB’s business secrets and intellectual property.
3. Who does FTB share your data with?
FTB may operate together with other companies in various activities, including data hosting, analytics and market intelligence. As such, we reserve the right to share your information, including Personal Data, solely with the companies indicated below. Whenever possible, we will adopt mechanisms to anonymize this data, aiming to preserve your privacy as much as possible.
Therefore, we may share your Personal Data with the following companies:
Our Partners: We have a number of institutions that are sponsored by FTB for the execution of our projects, as well as suppliers that we need to hire to operate the website, and some of them may process the Personal Data we collect on our behalf. For example, we use data hosting services to store our database. We strive to protect the privacy of your Personal Data, but unfortunately we cannot guarantee the correct handling of Personal Data by third parties who use, disclose and protect Personal Data in accordance with their respective Privacy Policies.
Marketing Companies: We share Data with marketing companies for behavioral analysis purposes and for sending communications. All Personal Data shared has an adequate legal basis that justifies this type of processing, which may be your consent or a legitimate interest of FTB. In any case, during this process, we will always consider your privacy and, where applicable, your right to object to the processing of this data.
Analytics: The data stored by Us may be used for statistical purposes (analytics), in order for FTB to understand who the people who visit our website are. This Data is pseudonymized and is only intended to better understand how users access the website.
Affiliated companies of FTB: We may transfer the Data between Toyota Group companies to improve our products and services. All our companies are subject to contractual obligations in which they undertake to process your Personal Data with the same level of security and in accordance with applicable laws.
4. Where is your Data stored and where is it shared?
FTB is headquartered in Brazil and the Data we collect is governed by Brazilian law. The Data we collect is hosted on Google and Microsoft servers.
By accessing and interacting with the FTB website or providing Personal Data to us, You consent to the processing and international transfer of such data to the United States and Japan. Such data may be subject to local legislation and relevant rules.
5. What are your rights as a Personal Data subject?
You may always choose not to disclose your Personal Data to Us, but keep in mind that such Data may be necessary to make use of some of our features. Notwithstanding, You will always have rights relating to the privacy and protection of your Personal Data, and in addition to our concern about the security of that Data, we are also concerned that You have access to and knowledge of all your rights relating to the processing of your Personal Data. As such, we have presented a brief explanation and examples of some of these rights below:
Request for access to your Personal Data.
This right allows You to request and receive a copy of the Personal Data that We hold about You.
Request for rectification of your Personal Data.
This right allows You, at any time, to request the correction and/or rectification of your Personal Data, if You identify that some of them are incorrect. However, in order for this correction to be effective, we may need to check the validity of the Data You provide to us.
Request for deletion or cancellation of your Personal Data.
This right allows You to request the deletion of your Personal Data from our database. All Data collected will be deleted from our servers when You make this request or when it is no longer necessary, unless there is any other reason for maintaining it, such as any legal obligation to retain Data or the need to preserve it to safeguard FTB’s rights.
Right to object to the processing of Personal Data.
You also have the right to object to where and in what context we are processing your Personal Data for different purposes. In certain situations, we may demonstrate that we have legitimate reasons to process your Data, which override your rights, for example, if they are strictly essential to the functionality of the website.
We will provide You, or any third party You choose, with Your Personal Data in a structured and interoperable format.
Right to withdraw consent at any time.
You have the right to withdraw your consent, however, this will not affect the legality of any processing performed before You withdraw your consent.
Right to review automated decisions.
You also have the right to request the review of decisions made solely on the basis of automated processing of your Personal Data affecting your interests.
Right to be Forgotten.
Before requesting this, make sure that your data does not fall within the period of storage required by law. This is because, during the period, it is necessary to keep the data for the fulfillment of legal obligations by FTB.
You may need to request specific information from us to help us confirm your identity and ensure your right to access your Personal Data (or to exercise your other rights). This is a security measure to ensure that Personal Data is not disclosed to anyone who is not entitled to receive it. We may also contact you for more information regarding your request in order to expedite our response. If You have any questions about these issues and how you can exercise these rights, please
6. How long will your Personal Data be stored?
We will keep your Personal Data, including your IP (Internet Protocol) data, as well as the date and time of access, for a minimum period of 6 (six) months, in accordance with current legislation. Such data will be stored under secrecy, in a controlled and secure environment and will be provided only in case of a court order. Even if You delete your registration on the Site, such data will remain stored for the minimum period required by law or only for as long as necessary to fulfill the purposes for which we collected it, including for the purpose of fulfilling any legal (such as the Internet Civil Framework to store access records for 6 months), contractual and accountability obligations or request from competent authorities.
To determine the appropriate retention period for Personal Data, we consider the amount, nature and sensitivity of such Data, the potential risk of harm arising from unauthorized use or disclosure of your Personal Data, the purpose of the processing and whether we can achieve such purposes by other means, and applicable legal requirements.
7. How do we protect your Data?
FTB makes technical, administrative and organizational arrangements to protect your Personal Data from loss, unauthorized use or other abuse. The Data is stored in a secure operating environment that is not accessible to the public.
In order to ensure the security of your Personal Data, we adopt the best information security practices available, including all forms of administrative, technical and physical preventive measures regarding security and privacy during the execution of activities involving personal data, including training and raising awareness among employees as well as the use of advanced encryption and firewall technologies.
We strive to protect the privacy of your account and other Personal Data that we keep in our records, but unfortunately we cannot guarantee complete security. Unauthorized account entry or use, hardware or software failure and other factors may compromise the security of your Personal Data at any time, so, please help us maintain a secure environment for everyone. In addition to adopting good security practices in relation to your account and your data, if You identify or become aware of anything that compromises the security of your data, please contact us.
8. How to contact FTB
Last Modified: September 22, 2022